Marilou Calasanz serves as the Vice President of Client Experience, working with brokers/consultants and health plans. Marilou has 25 years of health data management experience and has been with HDMS since 2012. Her strategy for delivering customer excellence centers on strategic alignment with our clients’ business objectives and ensuring an innovative, responsive, and seamless end-to-end client experience. She consults with clients to develop strategic plans and holistic solutions to drive mutual growth.
Prior to joining HDMS, Marilou was a Senior Director of Data Security and Governance at Optum where she collaborated with Compliance to define their data use policy framework. Previously, she was a Managing Consultant at Optum in the employer market. She was co-principal investigator on Robert Wood Johnson Foundation five-year research project integrating disability management in the primary care setting and evaluating its impact on health outcomes, socioeconomics, and productivity.
Marilou received her Bachelor of Arts degrees, Economics and Finance, from the University of St. Thomas in St. Paul, MN.